Shipping policy

We are pleased to offer fast and reliable delivery for all orders placed through our online store. Here are the details of our delivery policy:

 

  1. Delivery areas
  • We deliver within Canada only.
  1. Delivery fees
  • Standard delivery: Free on orders of $75 or more (before taxes).
  • For orders under $75, delivery fees are calculated at checkout.
  • Express delivery: Additional fees may apply depending on the region and courier service selected.
  1. Delivery times
  • Standard delivery: Between 5 and 10 business days after your order is confirmed.
  • Express delivery: Between 3 and 5 business days, depending on your location.
  • Please note that delivery times may vary depending on product availability.
  1. Order processing
  • Orders are processed and shipped Monday to Friday, excluding public holidays.
  • Orders are processed within 2 business days. Business days are Monday to Friday, excluding public holidays.
  1. Delivery tracking
  • A tracking number will be emailed to you as soon as your order is shipped.
  • You can track your delivery online using this tracking number.
  1. Returns and exchanges policy
  • If you experience a problem with your delivery (damaged product or order error), please contact us within 48 hours of receiving your parcel for a prompt solution.
  • For more information about returns and exchanges, please consult our return policy.
  1. Important information
  • Please ensure that the delivery address provided is correct and complete. We cannot be held responsible for parcels lost because of incorrect addresses.
  • If a parcel is returned to us because of an incorrect address or failure to collect it from the carrier, reshipping fees may apply.

 

We are committed to providing delivery service that meets your expectations and making your online shopping experience as enjoyable as possible. If you have any further questions, contact our team.

Thank you for your trust, and enjoy shopping at Infinima Beauty Boutique!